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Outage for Commonwealth Bank’s online banking service

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Commonwealth Bank customers cannot do online banking, with the NetBank service not allowing them to log in. The bank confirmed its services were down on Thursday afternoon but were returning to normal.

“We are aware some of you are experiencing difficulties accessing our services, and we’re currently investigating,” a Commonwealth Bank spokesperson said on Twitter.

Customers indicated the outage began just after 4 pm and reported long wait times on the phone. They took to Twitter to air their frustrations about the blackout, anxious they would be unable to pay for items ahead of Easter.

“Happens too often over it,” one user wrote. Others took a more lighthearted approach to the issue after mortgage accounts seemingly disappeared from users’ accounts.

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About author
Tristan McCue is a 26-year-old junior programmer who enjoys reading, binge-watching boxed sets, and appearing in the background on TV. He is smart and friendly, but can also be very evil and a bit lazy.He is an Australian Christian. He has a post-graduate degree in computing.
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